Check Medical Need Status
If you are a health care provider who has provided services to an Altrua HealthShare member, you may check on the status of a medical need.
Submit Medical Needs
Zelis C/O Altrua HealthShare
PAYER ID 07689
Mail to:
Zelis C/O Altrua HealthShare
PO Box 247
Alpharetta, GA 30009-0247
Advance Opinion for Eligibility Form
If at any time you are uncertain whether a medical need is eligible for sharing, we encourage providers, facilities and members to obtain an Advance Opinion for Eligibility by calling 1.833.3-ALTRUA (258782) and speaking with a Member Services Representative or by submitting the form.
Response time is between 24–48 hours.
Download PDF Advance Opinion for Eligibility Form
(72–96 hours response submitting by PDF Form)
If you need additional information please contact us.
1.888.244.3839
Monday–Friday
8:00pm to 6:00pm CST
Filling and Signing
You may complete any of our forms and email them using the free Adobe Acrobat Reader.