Check Medical Need Status

If you are a health care provider who has provided services to an Altrua HealthShare member, you may check on the status of a medical need.

Check Medical Need Status

Submit Medical Needs

Zelis C/O Altrua HealthShare
PAYER ID 07689
Mail to:

Zelis C/O Altrua HealthShare
PO Box 247
Alpharetta, GA 30009-0247

Advanced Opinion (Pre-Authorization) Form

The Advanced Opinion process will begin once all required information and/or records are received. An Advanced Opinion (pre-authorization) is optional but is required for POH and Select Silver memberships.

Submit Advanced Opinion Form

Response time is between 24–48 hours.

Download PDF pre-authorization Form
(72–96 hours response submitting by PDF Form)

If you need additional information please contact us.

8:00pm to 6:00pm CST

Filling and Signing

You may complete any of our forms and email them using the free Adobe Acrobat Reader.